Certain retailers, won’t take responsibility for carpet fitting, and ask customers to pay the fitters directly. The problem with this is, once the fitter has taken your money, how do you get him to come back and correct anything? Secondly, NO written guarantee provided to confirm that the installation has been carried out to the British
Standard BS5325. And lastly, whether the payment is declared to the inland revenue.
Our membership of the British carpet foundation, ensures all installations, are carried out to BS5325 and we provide a two year installation guarantee and of course living and working in this great country, we as a company, believe and pay to revenue services, our liabilities.